Director Report

DEAR MEMBERS,

On behalf of the Board of Directors, it gives me immense pleasure in presenting this Report on the performance of your Corporation for the financial year ended March 31, 2023.

The year 2022-23 has been a year of robust physical performance, whereby your Corporation achieved the highest ever combined crude thruput of 19.09 MMT, with a growth of 36.7% over previous year. Your Corporation also achieved the highest ever annual sales of 43.45 MMT, representing a growth of 11% over previous year. These helped your Corporation achieve highest ever ‘Revenue from Operations' of Rs. 4,66,192 Crore as compared to Rs. 3,73,897 Crore during previous year.

Profitability for the year was impacted due to exceptionally high international crude oil prices, suppressed marketing margins on select transport fuels, hardening of interest rates and adverse INR/USD exchange rates, resulting into Net Loss of H 8,974 Crore for the year.

Going forward, your Corporation has plans for value unlocking to consolidate all green and emerging business opportunities under one umbrella as well as to derive maximum value from high-growth high-potential lubricant business, by exploring various options available.

(Rs./ Crore)

Your Corporation has achieved Sales/Income from Operations of Rs. 4,64,683.79 Crore in the financial year 2022-23 as compared to Rs. 3,72,641.60 Crore in the financial year 2021-22 on a standalone basis.

Your Corporation has reported Earnings before Interest, Tax, Depreciation & Amortization and Impairment (EBITDA) of Rs. (5,453.09 Crore) in the financial year 2022-23 as against Rs. 13,145.54 Crore in the financial year 2021-22 and Profit/(Loss) for the year of Rs. (8,974.03 Crore) in the financial year 2022-23 as compared to Rs. 6,382.63 Crore in the financial year 2021-22 on a standalone basis.

The Board of Directors, after taking into account the Financial Results of the Corporation, has not recommended any dividend for the financial year 2022-23. A final dividend of Rs.14 per share was recommended for the financial year 2021-22.

Your Corporation has generated Internal Resources (net of dividend payout) of Rs. (9,524.80 Crore) during the financial year 2022-23 as compared to Rs. 7,622.63 Crore during the financial year 2021-22 on a standalone basis.

Your Corporation has contributed a sum of Rs. 92,204.21 Crore to the exchequer during the financial year 2022-23 by way of duties and taxes, as compared to Rs. 85,745.58 Crore during the financial year 2021-22 on a standalone basis.

In the financial year 2022-23, your Corporation's Mumbai and Visakhapatnam refineries demonstrated exceptional performance in their refining operations, showcasing an impressive improvement. A significant milestone was achieved by the refineries, as they recorded the highest-ever refining throughput of 19.09 MMT. The Mumbai refinery achieved a remarkable feat with highest-ever crude thruput of 9.80 MMT during FY 2022-23, immediately after expansion of refining capacity to 9.50 MMT. It is also noteworthy that Mumbai refinery achieved highest ever crude thruput in each of the successive quarters of FY 2022-23. The Visakh refinery also exhibited excellent performance by processing a crude thruput of 9.29 MMT with an impressive capacity utilization of 111.9%. These exceptional accomplishments contributed to the production of the highest-ever volumes of MS, HSD, and LOBS during the financial year 2022-23.

In March 2023, your Corporation accomplished a significant milestone by successfully commissioning a state-of-the-art Crude Distillation Unit with a capacity of 9 MMTPA as part of the ongoing Visakh Refinery Modernization Project (VRMP). Prior to the commissioning of the Crude Distillation Unit, your Corporation successfully commissioned other critical systems, including, Grid Power connectivity, Raw Water, Bearing Cooling Water, Sea Cooling Water, Plant Air/ Instrument Air Cryogenic Nitrogen Unit, and a state-of-the-art "Staged Flare". The other units of the VRMP are in the advanced stages of commissioning.

The Mumbai Refinery achieved outstanding performance during the financial year 2022-23 by surpassing numerous previous best performance milestones for unit thruput and production through optimum asset utilization. The annual production of LPG, MS, HSD, and LOBS reached the highest-ever level for the Mumbai Refinery. Further, in January 2023, the Visakh Refinery achieved the highest-ever monthly production of MS. In addition to these remarkable achievements, six new crudes, including, Ural, Amenam Blend, Egina, Tupi, Novy Port, and Sokol, were processed for the first time in our refineries.

Your Corporation's refineries are committed to promote sustainable practices and effective energy utilization. Through consistent implementation of energy conservation recommendations, the Mumbai and Visakh Refinery achieved impressive energy savings of 46,262 and 38,780 SRFT/year (Standard Refinery Fuel Tonnage per year) respectively in the financial year 2022-23.

Refineries prioritize safety and continually seek to enhance safety practices. Your Corporation successfully implemented the Vulnerability Index (VI) for job safety monitoring. Additionally, during the financial year 2022-23, Mumbai Refinery achieved the highest-ever safety record, completing 35.6 million man-hours of safe operation, a remarkable accomplishment.

Environmental protection remains a top priority at our refineries, and your Corporation is committed to reduce the carbon footprint and promote sustainable practices. During the financial year 2022-23, the Mumbai Refinery commissioned rooftop solar panels with a capacity of 700 KW. Furthermore, the Mumbai Refinery continued to source more than 70% of its power requirement from the grid. Additionally, as part of the Visakh Refinery Modernization Project (VRMP), the Visakh Refinery commissioned a project to connect the refinery power to grid at 220KV levels.

At Refineries, we recognize the transformative power of digital acceleration, and we are committed to embrace the latest digital technologies to optimize our operations and enhance our performance. During the financial year 2022-23, your Corporation has made digital acceleration a top priority and launched several initiatives to achieve our digital acceleration objectives. As part of this journey, Virtual Reality Training facilities were launched recently in both Mumbai and Vishakhapatnam Refineries.

Refineries are constantly striving to enhance their refining capacity and achieve new milestones. In line with this commitment, your Corporation is setting up a new 9 MMTPA grass root Refinery-cum-Petrochemical Complex through its joint venture company, HPCL Rajasthan Refinery Limited (HRRL), in Pachpadra, Barmer District of Rajasthan, in Joint Venture with the Government of Rajasthan. The project has already made significant progress, with major process turnkey contracts and LSTK contracts for associated works/utilities already in place. Construction work is underway at the site in full swing.

The particulars with respect to conservation of energy, technology absorption, imported technology, research & development expenditure, foreign exchange earnings & outgo are furnished in Annexure I. The particulars relating to control of pollution and other initiatives by refineries are furnished in

Your Corporation recorded the highest ever sales of 43.45 MMT in FY 2022-23, including exports (2021-22: 39.14 MMT). In the domestic segment, your Corporation recorded the highest ever volumes of 42.19 MMT (2021-22: 37.42 MMT) with a YoY growth of 12.8% and achieved a market share gain of 0.94% amongst Industry. During the year, the global geopolitics held centre stage leading to volatility in crude oil prices, new energy supply dynamics and increased focus on energy security. Despite the heightened price and margin fluctuations witnessed by the oil and gas industry, your Corporation has continued to meet the market demands and ensured the availability of petroleum products across its network.

In the motor-fuel segment, your Corporation achieved the highest ever sales volume of 27.4 MMT in FY 2022-23 with a market share gain of 0.28% on a Total Motor Fuels on Industry basis. During the year, 1161 Retail Outlets were commissioned taking the total retail network to 21186 numbers. As part of the energy transition process, your Corporation is in the forefront to provide alternate fuels in its Retail network and make them Energy Stations. During the year, 301 CNG facilities were added at Retail Outlets and EV Charging Systems (EVCS) were added at 1026 Retail Outlets. Your Corporation has also bagged an order for installation of EV chargers in 10 parking lots of Brihanmumbai Municipal Corporation.

Your Corporation launched ‘poWer95', a high 95 octane premium branded petrol, adding to the bouquet of premium offerings to the esteemed customers. In our endeavour towards low carbon economy, solar panels were installed at 4064 Retail Outlets during the year, taking the total number of Retail Outlets with solar power to 10475 which accounts for more than 49% of the total Retail network. Your Corporation has carried out digitization of Earth Pit testing, a critical safety requirement, and has onboarded 11,279 Retail Outlets onto a digital platform. This was implemented by onboarding electrical contractors in the VA (Visual analytics) portal enabling them to conduct on-line testing of Earth Pit resistance. Your Corporation also introduced co-branded credit cards viz. HPCL BoB Energie, HPCL-IDFC First Power and First Power+ on the Indian RuPay platform. Your Corporation has signed an MoU with HDFC AMC Ltd. for mutual fund sales and with M/s Petromin Corporation, Saudi Arabia for exploring setting up of vehicle service centres in Retail Outlets of the Corporation and collaboration in the field of e-mobility.

In LPG business vertical, your Corporation has set a new record with highest ever sales of 8.1 MMT, registering a growth of 4.9% over the previous year which is highest amongst the industry. ‘HP Gas' has enrolled over 25.98 lakh new customers during the year which includes 14.96 lakhs customers under ‘Pradhan Mantri Ujjwala Yojna (PMUY 2.0)'. To meet the growing LPG demand, your Corporation has commissioned 3 LPG Plants during the year, namely 120 TMTPA capacity LPG Plant at Barhi, Jharkhand; 180 TMTPA capacity LPG Plant at Patalganga, Maharashtra; and 60 TMTPA capacity LPG Plant at Sitarganj, Uttarakhand. Additionally, 21 mounded storage vessels were commissioned at 9 different locations augmenting the LPG storage capacity by 9.8 TMT. Your Corporation sustained its leadership position in the FTL segment, selling over 5.5 million ‘APPU' cylinders and achieving a market share of over 44%. Your Corporation has commissioned 45 new domestic and 51 non-domestic LPG distributors, totalling to 6283 domestic LPG distributors and 328 LPG non-domestic LPG distributors. Your Corporation has conducted several health and safety campaigns, including over 1,043 Sadak Suraksha Camps for LPG transporters and crew. Your Corporation has added fire extinguishers to its LPG allied business product line to support safety in customers' premises.

In the Lubricant segment, your Corporation has recorded an overall sales volume of 632 TMT of lubricants during FY 2022-23, including exports of about 6 TMT to 18 countries. Your Corporation has achieved the highest ever sales to countries in the Middle East region and Africa via its Dubai based 100% subsidiary. Your Corporation has signed a Trademark Licensing Agreement with Chevron Corporation, allowing it to manufacture, distribute and market Chevron's lubricant products under the Caltex brand, complementing its existing product portfolio, especially in the competitive Bazaar segment. The commercial production and sales of Diesel Exhaust Fluid (DEF) was scaled up for second year in a row, recording highest ever sales of more than 25 TMT during the year.

Your Corporation strengthened and widened the geographical reach of its Lubes marketing network by adding 36 new Channel Partners.

In the Industrial and Consumer (I&C) business line, your Corporation recorded overall sales of 4.32 MMT. The strategy of maximizing volumes of Furnace Oil and Bitumen has helped in surpassing the 1.2 MMT and 1.5 MMT sales respectively in these products. Highest ever sales of 27 TMT were recorded in the speciality product line of Hexane. Your Corporation has forayed into marketing of Petrochemical products with the launch of the HP DURAPOL brand and has commenced sales of Polypropylene and Polyethylene in the key markets of Maharashtra and Gujarat. Your Corporation also launched new products like HP Super Solvent, LSHS Premium, Marine Bio Fuel and Warm Mix Additive with differentiated characteristics for meeting the unique needs of its customers. In order to widen the infrastructure reach, your Corporation started MTO rake unloading facilities at Dharmapuri and Vadodara, commissioned LDO rake receipt and Tank Truck loading facility at Haldia and Hexane tankages at Akola and Sitarganj depots.

In the Aviation business, your Corporation has achieved ATF sales of 693 TMT during FY 2022-23, registering a growth of 33.1% over the previous year. ASF network has now spread to 54 locations across the country by adding 5 nos. Air Force stations and two new locations of Kannur and Mopa during the year. HP Aviation was bestowed with the "Best Aviation Fuel Provider" award from ASSOCHAM. HP Aviation operates a unique, single point 24 x 7 contact service ‘HP Aviation Hub' to meet the customers' requirements and all its operations are as per the stringent global standards.

In the Gas business, your Corporation has marketed 257 TMT of Natural Gas, strengthening its presence in this business segment. Your Corporation is building City Gas Distribution (CGD) networks in 13 Geographical areas (GAs) in 7 States (viz. Haryana, Uttar Pradesh, Uttarakhand, Bihar, Rajasthan, Jharkhand and West Bengal). During the year, your Corporation has commissioned 86 new CNG stations in the GAs authorized to it, taking the total number of CNG stations in authorized GAs to 209. Additionally, 2110 inch-km of steel pipeline, 1233 KM of MDPE pipeline was added and 22,733 new PNG connections were released during the year. Your Corporation is also operating a network of one mother station and 18 daughter booster stations in and around the city of Ahmedabad. Currently, CNG is being dispensed through 1387 Retail Outlets on pan-India basis.

For import and regasification, your Corporation is building a 5 MMTPA LNG Regasification Terminal at Chhara Port in Gujarat through its 100% subsidiary, which has been mechanically completed in this year. Your Corporation has commenced gas supply to 19 new customers during the year and supplied 212 TMT of natural gas to these customers during the financial year. The Corporation is sourcing natural gas through various contracts, including a long-term gas sourcing contract from ultra-deep-water fields in KG Basin and other indigenous sources to meet its captive and marketing requirement. Your Corporation also commenced sourcing and marketing of gas through Indian Gas Exchange.

Supply, Operations & Distribution (SOD) Department of your Corporation ensures effective petroleum product distribution and marketing across India. Your Corporation has a robust supply chain and infrastructure of over 81 locations, ensuring seamless product movement with assured Quality and Quantity at optimum cost. Your Corporation achieved an all-time high thruput of 57.3 MMT in financial year 2022-23 with a growth of 13.9% and ensured uninterrupted product availability across the country. Your Corporation also achieved an overall ethanol blending percentage of 10.59%, exceeding the MoU parameters set by the GoI. It received recognition from CII for exemplary performance in improving ethanol logistics in the country. Your Corporation has leveraged technology for enhanced productivity with 64 ‘SMART' terminals in its network. Two new locations of Dharmapuri Terminal in Tamil Nadu and Sitar Ganj Depot in Uttarakhand were commissioned during the year and the Kozhikode Depot was recommissioned after a major revamp. To ensure correct quality and quantity of fuel delivered, your Corporation has installed upgraded Vehicle Tracking System with AIS-140 compliant devices and Electro Mechanical Locking systems for all Tank Trucks across all locations. Safety measures have also been undertaken to enhance safety in all operations, including interlocking of equipment and alarm systems, SOP-based training, and safe driving training for Tank Truck drivers.

Your Corporation's Pipeline vertical has performed admirably by increasing its network to 5,132 KM with the commissioning of major pipeline projects of Hassan Cherlapally Pipeline (650 KM) and Vijayawada Dharmapuri Pipeline (697 KM). With these commissionings, petroleum-product-pipeline mainline capacity has gone up to 35.2 MMTPA. During the year, your Corporation has achieved all time high annual thruput of 23.25 MMT against previous year thruput of 19.91 MMT, thus registering a Y-o-Y growth of 16.8%. Your Corporation is further expanding the pipeline network and capacities for enhanced logistic efficiencies and associated environmental benefits. The major ongoing pipeline infrastructure projects include (i) Barmer Palanpur Pipeline (ii) Bathinda Sangrur Pipeline and (iii) Haldia Panagarh LPG Pipeline. These pipeline projects will increase HPCL's pipeline capacity to over 40 MMTPA and network length to about 5,600 kilometres, thereby, significantly strengthening your Corporation's position in key markets. Your Corporation has also teamed up with other PSU OMCs in development of India's longest LPG pipeline from Kandla to Gorakhpur (2,805 km) through joint venture route.

Towards environmental protection and energy security of the nation, your Corporation is promoting biofuels in a big way. Your Corporation has successfully mechanically completed its first Biomass based Compressed Biogas (CBG) Plant located at Budaun, Uttar Pradesh. This CBG Plant has a processing capacity of 100 Tons/day (TPD) of lignocellulosic biomass which will produce about 14 TPD of CBG. During the year, your Corporation has achieved Ethanol blending of 10.59% by blending 129 crore litres of Ethanol in Motor Spirit (MS). Your Corporation has also sold 274816 KL of Biodiesel blended HSD. A new grade of Bio-marine fuel for bunker use has been launched by your Corporation. Your Corporation is actively participating in the Indian government's SATAT initiative to promote CBG and has released Letters of Intent (LOIs) for setting up 63 CBG Plants during the year, taking the total number to 476 with capacity of 943 TMTPA. Your Corporation is also constructing a second-generation Ethanol bio-refinery in Bhatinda, Punjab. Additionally, your Corporation is setting up a waste-to-biogas plant at Yerada Park in Vizag, Andhra Pradesh and a CBG Plant of 100 TPD of cow dung processing capacity under the CSR scheme at Pathmeda, Rajasthan. Your Corporation has signed an MoU with National Agriculture Cooperative Marketing Federation of India (NAFED) for collaboration in biomass/feedstock sourcing and marketing of end products. The goal of these initiatives is to develop green and cleaner fuels, reduce waste, control pollution, promote organic farming, and provide additional income to farmers.

For leveraging Renewable energy (RE) sources to reduce the carbon footprints and electricity cost across the value chain, your Corporation has installed captive solar power capacity of 30.34 MWp across various locations during the year, taking the total solar power capacity to 84.355 MWp as of 31^st March,

2023. In wind power, 18.29 Crore KWh of electricity was generated through 100.90 MW of installed wind power capacity. Your Corporation has signed MoUs with the Government of Andhra Pradesh and NTPC Green Energy Ltd for collaboration in the renewable energy sector, paving the way for sizeable investments in Andhra Pradesh with a focus on solar and hybrid RE projects.

The year witnessed high international oil prices accompanied with policy tightening by central banks across the globe. This resulted in additional working capital requirement for your Corporation in an environment of increasing interest rate. Further, your Corporation is in the midst of high capex phase with major expansion plans in Visakh refinery and marketing locations, including cross-country pipelines.

The long term fund requirement was met through a mix of instruments including Non-convertible debentures aggregating to H 8,200 Crores, Term Loans from banks aggregating to H 7,300 Crores and ECB amounting to US$ 200 million; these loans were availed at very competitive rates.

Your Corporation effectively used a variety of borrowing instruments to optimize its cost of working capital. The short-term borrowing requirements were met through Triparty Repo System, Clearcorp Repo Order Matching System, Commercial Papers and Revolving Line of Credit in USD, and Working capital facility from banks.

As of March 2023, your Corporation commands international long term issuer rating of "Baa3" with "Stable" outlook from Moody's Investors Services, and "BBB-" with "Stable" outlook from Fitch Ratings. Both ratings are at par with sovereign rating.

Your Corporation continues to command highest domestic rating for long term ("AAA" with "Stable" outlook) and short term ("A1+") facilities from CRISIL, India Rating and Research Private Limited and ICRA.

Your Corporation has adequate Internal Financial Controls for ensuringtheorderlyandefficientconductofitsbusinessincluding adherence to the Corporation's policies; the safeguarding of its assets; the prevention and detection of frauds and errors; the accuracy and completeness of the accounting records and the timely preparation of reliable information, commensurate with the operation of your Corporation. As part of this exercise, the design of internal controls and its operating effectiveness for the key business processes is tested by reputed external consultant who observed that there are no material weaknesses in Internal Controls over Financial Reporting.

We operate in a dynamic environment which not only provides opportunities but also exposes the business to various risks. Your Corporation recognizes that all aspects of its business involve significant risks and that its actions are increasingly exposed to greater scrutiny by the public, regulators, investors, and its stakeholders. To proactively identify and manage key risks for achieving our strategic objectives and enable the Corporation to deal with these enhanced business challenges and risks, an effective and pragmatic risk management process has been institutionalized across the organization.

Your Corporation has updated the existing Enterprise Risk Management (ERM) framework by adopting the best practices recommended by international standards such as COSO ERM 2017 and ISO 31000:2018 Framework. The updated ERM Policy covers all types of risks impacting the strategic objectives and performance of the organization, including but not limited to - operational, regulatory, financial, sectoral, strategic, sustainability in particular ESG (Environmental, Social and Governance) related risks, information and cyber security related risks and business continuity plan. The aim is to integrate risk identification and management in the day-today management of the business, wherein risk is identified, assessed, continuously monitored, graded and managed to an acceptable level. Reputed professional external consultants have also been engaged to establish a mechanism to bring the outside view to effectively enhance the visibility of external business risks and support the change management in the transformation of existing ERM processes.

Your Corporation undertook workshops across SBUs and updated the risk registers in light of changing trends and risk areas. The Risk Management Committee meets periodically ( at least twice in a year) to ensure that appropriate methodology, systems and processes are in place to monitor these risks as well as monitor the progress of implementation of various mitigation steps. Additionally, The Board is also updated regularly on the risk assessment and mitigation procedures of the identified risk and a summary of the Board reportable risks is also placed before the Audit Committee for information. Keeping with global best practices, technology remains at the forefront to support the Enterprise Risk Management processes with a focus on optimizing risk exposures and automating risk reporting across the organization.

The Vigilance mechanism in your Corporation is based on the directives issued by the Central Vigilance Commission (CVC), Department of Personnel & Training (DoPT) and Ministry of Petroleum & Natural Gas (MoP&NG) from time to time.

The Vigilance Department is headed by the Chief Vigilance Officer (CVO) who administers supervision and control of all the Vigilance matters in the Corporation. Vigilance Department carries out focused preventive vigilance activities which help in ensuring transparent business decisions by respective Departments.

Apart from conducting preventive vigilance activities, the major work areas of Vigilance comprise of investigation of complaints received from various sources like Citizens, Stakeholders, Central Vigilance Commission, Ministry of Petroleum & Natural Gas, Management and other sources etc.

The Vigilance Department deals mainly with matters related to corruption and matters having ‘Vigilance angle' as per Vigilance Manual (Updated 2021). The complaints are handled as per the complaint handling policy stipulated in the Vigilance Manual (Updated 2021) of the Central Vigilance Commission. There were 557 complaints disposed-off during the financial year 2022-23 and 30 complaints are pending as of 31.03.2023. These cases are related to Retail Outlet selection, Retail Outlet operations, LPG Distributorship selection, LPG Distributorship operations, tendering, transportation, Depot/Plant operations etc.

Various operating areas were reviewed for systemic improvements during the year. Apart from investigating complaints, surprise inspections of Depots, Terminals, LPG Plants, Regional Offices, LPG Distributors, Retail Outlets, Tank Trucks, Major Works (CTE Patten), Tender Review etc. were carried out. Various focused group-training programs were conducted for employees.

Vigilance Awareness Week was observed under the central theme for the year "Corruption Free India for a developed Nation". Various outreach activities viz., focused group presentations, Quizzes, Drawing/ Painting Competitions, Skits/ street plays, Workshops, Technical talks, Grievance redressal camps/ Awareness Gram Sabhas, Rallies/ Walkathons, School/ College Programs etc. were undertaken during the week to spread awareness among citizens/stakeholders and employees.

Your Corporation, being a Government Company, is subjected to the CVC Guidelines and the Corporation has a separate Vigilance Department administering the Vigilance matters. Your Corporation has a Whistle Blower Policy approved by the Board and the same is placed on the website of the Corporation. The web link of Whistle Blower Policy is stated herein below:

Web link: https://www.hindustanpetroleum.com/documents/ pdf/Whistle_Blower_Policy.pdf

Your Corporation being a public authority has a structured mechanism in place to deal with matters related to the RTI Act in line with the provisions under the Right to Information Act,

2005. Your Corporation has aligned with the Online RTI portal of DoPT, Government of India and all RTI applications/ First appeals received through the portal are handled through the portal itself, including the physical applications received offline. The mandatory reports such as Quarterly/ Annual reports are submitted periodically within the stipulated timelines onto the website of the Central Information Commission (www.cic.gov. in). In addition, as required under the Act, all the relevant details and information mandated through suo - motu disclosures under Section 4 (1) (b) have also been hosted on the Corporate website (www.hindustanpetroleum.com) for the purpose of transparency and better understanding by the public at large.

Your Corporation has a designated Nodal Officer at its Headquarters' Office to coordinate, facilitate and oversee implementation of RTI Act. The RTI applications are addressed on the Online RTI Portal (www.rtionline.gov.in) within the stipulated time period of 30 days. A team of 225 Central Public Information Officers (Regional Managers and HoDs who predominantly constitute as CPIOs ) and 42 First Appellate Authorities (Senior Management who constitute FAAs ) spread across the country, covering Refineries, major SBUs like Retail and LPG and other Departments ensure seamless and effective handling of the RTI applications received.

During the financial year 2022-23, your Corporation has successfully handled and processed 2892 RTI applications, 391 First Appeals and 93 Second appeals [CIC (Central Information Commission) Hearings]. All the 93 CIC Hearings were held thru VC by the Hon'ble CIC while the CPIOs were physically present in respective NIC studios located at various District Collectorate offices, wherein the detailed Written Submissions were submitted in time to the Hon'ble CIC for all the Hearings, to enable CIC to pass awards.

Your Corporation has continued to enjoy excellent Employee Relations during the year with no reported instance of industrial unrest at any of its operating locations. Your Corporation lays great emphasis on continually engaging, enabling and empowering its stakeholders through a variety of interventions. Your Corporation is happy to inform that a New Career Development Policy was signed with the Unions representing non-management employees under Marketing Division, during financial year 2022-23. Your Corporation could also successfully conclude discussions with the Unions, on modifications of various clauses of Certified Standing Order of Mumbai Refinery with a view to imbibe discipline at workplace. It is also a matter of great pride for the Corporation that under the aegis of Central Vigilance Commission, your Corporations' in-house faculties conducted Training Programs for IOs/POs on Departmental Enquiries for various CPSEs/Government Organisations.

Your Corporation demonstrated strong sense of Corporate Responsibility by travelling beyond statutory requirements as recently evidenced in coverage of all our direct and indirect stakeholders with Medical Insurance coverage, Ex-Gratia compensation in case of untoward accidents, organizing special medical camps, etc., even post pandemic. Also, towards further improving engagement levels of outsourced workers in Corporation & encourage the meritorious children, a "Merit Scholarship Scheme" was introduced during the financial year for grant of one-time Scholarship to meritorious children of contract workers who passed 10^th / 12^th or Diploma / Degree.

The usage of Hindi is ensured in the business of your Corporation by motivating the employees through persuasion, incentive and harmony and Hindi is being promoted by utilizing various facilities available in the field of Information & Technology including Video Conferencing. To promote the linguistic talent of the employees, awareness about Hindi is created in the offices through on-line Hindi Competition, Hindi Fortnight, Official Language Conferences and Hindi Workshops etc.

During the financial year 2022-23, your Corporation was conferred with ‘Petroleum Rajbhasha Shield – First Prize' for implementation of Official Language for the year 2021-22 by MOP&NG. This award is given for the best performance in the field of OLI (Official Language Implementation) amongst Oil PSUs. Your Corporation is coordinating Town Official Language Implementation Committee (TOLIC) of Mumbai based PSUs since 1983 and thereby guiding 65 Mumbai based PSUs in the field of Official Language Implementation. Other than the TOLIC Meetings, your Corporation has trained the officials of different PSUs by conducting various programs such as Hindi Translation, Promotion of Hindi and Regional Language etc.

Your Corporation has maintained its record in the entire Oil Industry by receiving 57 Rajbhasha Awards from Government of India and other Agencies.

Your Corporation has always strived to be a model of excellence and a catalyst of transformation in all its endeavors, be it business prosperity or its commitment to the society. Your Corporation has always believed in creating shared values and Delivering Happiness through its various initiatives that have touched millions of lives.

Your Corporation implemented various activities under the focus areas of Child Care, Education, Health Care, Skill Development, Sports, Environment & Community Development, Contribution to incubators or research and development projects in the field of science, technology, engineering and medicine, funded by the Central Government or State Government or Public Sector Undertaking or any agency of the Central Government or State Government; and Contributions to public funded Universities.

As a responsible Corporate Citizen, your Corporation implemented more than 100 CSR projects under the annual common theme ‘Health Care' in line with Guidelines on CSR Expenditure by Department of Public Enterprises, Government of India. Across the country, various medical devices and equipment were procured and provided to Primary Healthcare Centers, Community Healthcare Centers, District Hospitals to meet the grassroot healthcare needs in local and remote areas surrounding our business locations like Terminals, Depots, LPG Plants, Pipelines, Aviation Stations, Lube Blending Plants etc. among others.

During the year, your Corporation under Project ‘ADAPT', endeavored to enhance the quality of lives of Children with Special Needs (CwSN) through education, individual training and therapeutic treatment.

Under Project ‘Nanhi Kali', adolescent girls were provided with remedial classes, material kits, sports curriculum training and counselling sessions on personal hygiene and career development.

Your Corporation distributed more than 16,000 Scholarships to students from various socially-economically disadvantaged sections like SC, ST, OBC and PwD across the country, giving support to the students for their Education from School-Level to Professional courses. Your Corporation has also provided basic facilities like furniture items, teaching aids, water coolers etc. in various schools for benefit of students in rural areas.

Your Corporation continued its collaboration with Indian Army for Project ‘Kashmir Super-50 Medical'. Under the project, aspiring students from Union Territory (UT) of Jammu & Kashmir are provided mentoring and coaching for Medical stream. This residential training program gives wings to academic aspirations of youth for their career development.

Your Corporation also reached out to the last mile and collaborated with Indian Army for Project Ladakh Ignited Minds Super- 45 ‘Medical & Engineering' for the less-privileged students of UT of Ladakh. Under this project, your Corporation supports the Indian Army's initiative in ‘Winning Hearts and Minds' of the local population. This project supports the less-privileged yet aspiring students of Ladakh Region in enabling them to compete in various streams like Engineering, Medical and other career-oriented programs.

The year saw commencement of similar residential project in Kargil District of UT of Ladakh exclusively for girl students and in Rajouri District, UT of Jammu & Kashmir for coaching the deserving youth in streams like Engineering, Medical and other career-oriented programs.

To provide basic healthcare facilities in remote rural areas, Mobile Medical Vans were operated under ‘Project Dhanwantari' to provide diagnosis, treatment and health awareness at the doorsteps of less privileged people.

Under Project ‘Dil without Bill', support was extended for conducting heart surgeries of beneficiaries from lower-economic section with special focus on children.

Your Corporation supported Skill Development Institute (SDI) conceptualized by Government of India and operationalized by Oil & Gas CPSEs focused on imparting skills in industry-oriented trades for improving employability of weaker sections of the society. SDI Visakhapatnam is being managed by your Corporation along with support of other Oil & Gas CPSEs. More than 3,800 students were trained in various trades for their employment enhancement at SDI Visakhapatnam.

During the year, your Corporation commenced the work towards establishment of Compressed Bio - Gas (CBG) Plant at Village Pathmeda, District Jalore, Rajasthan. It is envisaged that this project shall provide purified Bio-Gas in rural areas which shall be produced from Waste / Bio-mass sources like agricultural residue, cattle dung etc.

Your Corporation supported the Har Ghar Tiranga Campaign (13^th – 15^th August, 2022) by providing National Flags to school students and general public in cities and villages, encouraging the spirit of patriotism under the aegis of ‘Azadi Ka Amrit Mahotsav'.

During Swachhta Pakhwada Campaign (1^st - 15^th July, 2022), there was outreach of more than 20 Lakh stakeholders across the country. Various awareness generation activities were undertaken, like administration of Cleanliness pledge, providing Masks and Hygiene kits to support fight against Covid-19. Pitching of seed balls and Sapling Plantation was carried out to promote green environment along with various competition on Slogan Writing, Elocution, Drawing etc. under the theme of ‘Swachhta'.

Contribution was made to the Armed Forces Flag Day Fund for the care, support, welfare and rehabilitation schemes for Ex-Servicemen (ESM) and their dependents.

Your Corporation declared as ‘Winner' under the Category ‘1.1: Companies having eligible CSR Spend equal and above H 100 Cr' of National CSR Awards 2020 instituted by Ministry of Corporate Affairs, Government of India.

Your Corporation conferred with ‘Honorable Mention' for ‘Project Dhanwantari' under the Category ‘3.4: Health, Safe Drinking Water and Sanitation' of National CSR Awards 2020 instituted by Ministry of Corporate Affairs, Government of India.

Your Corporation bagged prestigious Award for Swachhta Pakhwada Campaign (1^st – 15^th July, 2022) instituted by Ministry of Petroleum and Natural Gas.

Your Corporation bagged ‘Best CSR Integrated Business' for embedding CSR as part of Business Operations by ‘ET Ascent National Award for Excellence'.

Your Corporation emerged as ‘Winner' of Leadership Award 2022' for Project Kashmir Super-30 Medical - Education Adding Value to the Local Community (Education, Health, Sports) at 11^th India CSR Awards instituted by India CSR Network.

Your Corporation emerged as ‘Winner' of 9^th CSR India Awards 2022 under the category ‘Welfare of Divyangs' instituted by Greentech Foundation.

Your Corporation emerged as ‘Winner under category: CSR Commitment (Overall)' of 9^th PSU Awards instituted by Governance Now.

Your Corporation won 1^st Runners-up of ‘CSR & Sustainability Award' at 12^th PSE Excellence Awards & Conclave instituted by Indian Chamber of Commerce (ICC).

The details of CSR activities of the Corporation containing details of CSR Committee Members (as of 31^st March 2023), brief outline of the CSR policy, overview of the CSR initiatives, prescribed expenditure, amount spent etc. that form part of this Report are furnished in Annexure III. The Current composition of CSR Committee is as follows:

Your Corporation continues to adopt the best practices of Corporate Governance to ensure transparency, integrity and accountability in its functioning. The Corporate Governance Report highlighting these endeavours has been incorporated as a separate section that form part of the Annual Report for financial year 2022-23.

The Government of India has notified a Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 and its amendments thereof. In line with said Policy, your Corporation had set an annual goal of sourcing a minimum procurement of 25% of its total requirements from MSEs and within it, 4% of total requirement has been earmarked for procurement from MSEs owned by SC/ST entrepreneurs, and another 3% from women entrepreneurs. For the benefit of MSEs, the MSE procurement details are regularly uploaded on Sambandh Portal of Ministry of MSME, besides displaying the Annual Procurement Plan on the Corporation's website.

Against the above set target for financial year 2022-23, your Corporation has achieved 38.97% (H 3472.43 Crore) of procurement of goods & services from MSEs excluding items which are beyond the scope of MSEs. The excluded items are Crude Oil, Petroleum Products, logistics cost through shipping, Railways & Pipelines, LNG/Natural Gas, API Line pipes, OEM spares & services, proprietary items and services, Technology Licenses and Licensor mandated items, Plant & Machinery and single item value equal to or more than H 50 Crore. To promote the objectives of procurement from MSEs as laid down in Public Procurement Policy, 71 Vendor Development Programs/ Buyer-Supplier meet for MSEs were conducted during the financial year. During these meets, the Corporation's procurement processes were articulated through detailed presentation to MSE vendors with an intent to increase awareness of vendor registration process, tendering process, availability of TReDS platform, procurement on GeM platform etc. Implementation of various Government directives/policies of providing relief to MSMEs and promoting indigenization of products and services was also explained during the programme.

Your Corporation is registered with TReDS Digital platform, an institutional mechanism set up by Reserve Bank of India, to facilitate the trade receivable financing of Micro Small and Medium Enterprises (MSMEs) from corporate buyers through multiple financiers. Integrating its ERP System with that of 3 of the service providers, namely; A.Treds Ltd., Mynd Solutions Pvt. Ltd. and Receivables Exchange of India Ltd., the Corporation has enabled the MSMEs to auction their trade receivables at competitive rates through online bidding by financiers. Numerous MSME vendors have on-boarded this platform and benefitted with the bill discounting facility that provides liquidity.

Your Corporation has ensured compliance with various provisions under The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. To inculcate appropriate workplace behaviour and promote gender sensitization, your Corporation mandated all its executive employees to undergo awareness sessions through online courses and workshops conducted on the subject. Internal Committee (IC) of the Corporation were reconstituted and detailed guidelines on procedures relating to the functioning of the IC were circulated.

Management Discussion & Analysis Report forms part of the Annual Report for FY 2022-23.

In terms of Proviso to Section 136(1) of the Companies Act, 2013, your Corporation will place separate audited Financial Statements in respect of each of its Subsidiary Company on its website and also provide a copy of separate audited Financial Statements in respect of each of its Subsidiary Companies to any Shareholder of the Corporation who seeks the same. The Financial Statements of the Subsidiary Companies will also be kept open for inspection at the registered offices of the Corporation/respective Subsidiary Companies.

Pursuant to provisions of Section 129(3) of the Companies Act, 2013, a separate statement containing salient features of the Financial Statements of Subsidiary/Associate/Joint Venture Companies in Form AOC-1 is attached along with the Consolidated Financial Statements.

The maintenance of Cost Records, as specified under Section 148(1) of the Companies Act, 2013 is mandated and accordingly such accounts and records are made and maintained. The Cost Audit for FY 2021-22 was carried out and the Cost Audit Reports were filed with the Ministry of Corporate Affairs within the stipulated time for filing.

Your Corporation's Board presently comprises 13 Directors.

The Whole Time Directors are Shri Pushp Kumar Joshi (Chairman & Managing Director), Shri Rajneesh Narang (Director – Finance), Shri S. Bharathan (Director – Refineries), Shri Amit Garg (Director- Marketing) and Shri K S Shetty (Director – Human Resources).

The Government Nominee Directors are Smt. Sujata Sharma, Joint Secretary (M&OR) in Ministry of Petroleum & Natural Gas (MOP&NG) and Shri Pankaj Kumar, Director (Production) of Oil and Natural Gas Corporation (ONGC).

The Independent Directors are Smt. Vimla Pradhan, Shri Bechan Lal, Shri Vivekananda Biswal, Shri Ramdarshan Singh Pal, Dr. Nagaraja Bhalki and Shri K S Narendiran.

As per the provisions of Section 152 of the Companies Act, Shri Rajneesh Narang is the Director who is liable to retire by rotation at the next Annual General Meeting and being eligible offer himself for re-appointment.

• Shri Rakesh Misri, Director – Marketing (Whole Time Director) has ceased to be Director of your Company effective April 01, 2022 on attaining the age of superannuation.

• Shri Mukesh Kumar Surana, Chairman & Managing Director (Whole Time Director) has ceased to be Director of your Company effective May 01, 2022 on attaining the age of superannuation.

• Shri Pushp Kumar Joshi, Director- Human Resources (Whole Time Director) was appointed as Chairman & Managing Director w.e.f. May 08, 2022. He was also holding additional charge of Director-Marketing from April 01, 2022 till December 26, 2022.

• Shri Rajneesh Narang, Director-Finance was holding additional charge of Director-Human Resources from May 08, 2022 till April 30, 2023.

• Shri Pankaj Kumar, Director-Production, ONGC, was appointed as Government Director of the Company effective June 22, 2022.

• Shri G Rajendran Pillai has ceased to be an Independent Director of the Company effective July 15, 2022 on completion of tenure of office of 3 years on July 14, 2022.

• Shri Vinod S Shenoy, Director-Refineries (Whole Time Director) has ceased to be Director of your Company effective October 01, 2022 on attaining the age of superannuation.

• Shri S. Bharathan was appointed as Director-Refineries (Whole Time Director) on the Board of your Company effective October 01, 2022.

• Shri Amit Garg was appointed as Director-Marketing (Whole Time Director) on the Board of your Company effective December 27, 2022.

• ShriSunilKumar,JointSecretary-Refineries,MOP&NG, Government Nominee Director (Representative of MOP&NG) has ceased to Director of the Company effective December 27, 2022.

• Smt. Sujata Sharma, Joint Secretary, (M&OR), MOP&NG, was appointed as Government Nominee Director (Representative of MOP&NG) on the Board of your Company effective December 27, 2022.

• Shri K S Narendiran was appointed as an Independent Director on the Board of your Company effective March 15, 2023.

• Shri K S Shetty was appointed as Director-Human Resources (Whole Time Director) on the Board of your Company effective May 01, 2023.

During the financial year 2022-23, apart from the details of changes as covered in ‘A' above, there were no change in the other Key Managerial Personnel.

During the year, there were no cases observed where Directors resigned from their office by giving a notice in writing to the Company.

During financial year 2022-23, 12 Board Meetings were held. The details of these Meetings are given in the Corporate Governance Report for the financial year.

By virtue of MCA Notification dated 5^th June 2015, Government Companies are exempted from complying with the requirement of Section 197 (Chapter XIII) of the Companies Act, 2013. Hence, the Rules made thereunder i.e. Rule 5 of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 is also not applicable to Government Companies.

Your Corporation being a Government Company, the compliance of Section 134 (3) (p) is exempted by virtue of MCA Notification dated 5^th June 2015 as the annual evaluation of the performance of the Board, its Committees and of Individual Directors are carried out by the Administrative Ministry i.e. Ministry of Petroleum and Natural Gas (MOP&NG).

Statement of declarations as required under Section 149(7) of the Companies Act, 2013 & Regulation 16(1)(b) of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 have been obtained from the Independent Directors.

Your Corporation, being a Government Company is exempted to furnish information under Section 134(3)(e) of the Companies Act, 2013 vide MCA Notification dated 05^th June 2015.

Your Corporation, being a Government Company, all the Directors including Independent Directors are appointed by Government of India.

Independent Directors are selected by search committee constituted by Government of India from mix of eminent personalities having requisite expertise and experience in diverse fields.

During the Financial Year 2022-2023, 1 Independent Director was appointed on the Board. This Director has registered himself with Independent Directors Databank maintained by Indian Institute of Corporate Affairs (IICA) of Ministry of Corporate Affairs. Out of 6 Directors, Shri Vivekananda Biswal is exempted from undergoing Proficiency Test by virtue of proviso of Rule 6 (4) of Companies (Appointment and Qualification of Directors) Rules, 2014. Other 5 Independent Directors can undergo test within a period of 2 years from the date of their inclusion of names in the Independent Directors' databank.

Your Corporation, being a Government Company, the remuneration payable to Key Managerial Persons and other employees are fixed by the Government of India. However, payment like Performance Related Pay is placed for the approval of Nomination and Remuneration Committee.

The present composition of Audit Committee, which requires reporting under Section 177(8) of the Companies Act, 2013 is given as under:

Shri Rajneesh Narang, Whole Time Director is a permanent Invitee to the Committee.

The Changes in the Composition of Audit Committee during the financial year 2022-23 and till date are:

Shri G Rajendran Pillai, Independent Director, Chairman of the Audit Committee had held this post till he ceased to be Director of the Company effective 15^th July 2022.

Shri Bechan Lal, Independent Director, member of the Audit Committee became Chairman of the Committee effective 15^th July 2022.

Shri Ramdarshan Singh Pal was inducted into the Committee as Member effective 15^th July 2022.

During the year, there were no cases observed where Board had not accepted the recommendations of Audit Committee. The recommendations of Audit Committee are broadly accepted by the Board.

Pursuant to the provisions of Section 204 of the Companies Act, 2013 and Regulation 24A of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, your Company has appointed M/s. Ragini Chokshi & Co., a firm of Practicing Company Secretaries to undertake Secretarial Audit of the Company for the Financial Year 2022-2023. The Report of Secretarial Auditor in Form No. MR-3 is annexed herewith and marked as Annexure IV.

The Report does not contain qualification, reservation or adverse remark except the following:

The Company could not comply with the provisions of Regulation

17 (1) of SEBI LODR, 2015 for having requisite number of Independent Directors on its Board with effect from 27-12-2022 upto 14-03-2023.

In this regard, your Company confirms that being a Government Company, which is under the Administrative Control of Ministry of Petroleum and Natural Gas (MOP&NG), the power to appoint Directors (including Independent Directors) and finalizing the terms and conditions of appointment vest with Government of India. The matter regarding appointment of required number of Independent Directors has been taken up with MOP&NG from time to time and the Government is seized of the matter.

Your Corporation has complied with applicable Secretarial Standards in respect of Meetings of Board of Directors (SS-1) and General Meetings (SS-2) issued by the Institute of Company Secretaries of India (ICSI).

C&AG's comment upon or supplement to the Statutory Auditors' Report on the Accounts for the year ended 31^st March, 2023 is attached along with Financial Statements. Further, as at 31^st March, 2023, there are 8 pending paras related to the C&AG audit. These relate to encashment of Earned Leave/Half Pay leave/Sick Leave as well as Employer's share of EPF contribution on leave encashment; non-recovery of perquisite tax; payment of shift allowance to executives; payment of stagnation reliefs; non-recovery of dues in a case of bank guarantee, not encashed; additional expenditures due to non-utilisation of pipeline in economical manner; infructuous expenditure incurred on creation of certain facilities; opportunities foregone to conserve energy. The audit observations have been suitably replied.

The details of transactions entered into with the Related Parties during the financial year 2022-23 in Form No. AOC-2 is annexed herewith and marked as Annexure V.

Web link of Annual Return (MGT-7) is available at https://www. hindustanpetroleum.com/AGMDetails

The details regarding the number of women employees vis-?-vis the total number of employees is given herein under:

During the year under review, Auditors have not reported to the Audit Committee (under Section 143 (12) of the Companies Act, 2013) any instances of fraud committed against the Company by its officers or employees, the details of which would need to be mentioned in the Board's report.

DETAILS OF EACH OF THE FRAUD REPORTED TO THE AUDIT COMMITTEE OR THE BOARD DURING THE YEAR – NIL

Loans, guarantees and investments covered under Section 186 of the Companies Act, 2013 form part of the Notes to the financial statements provided in this Annual Report.

There have been no material changes and commitments which affect the financial position of the Corporation that have occurred between the end of the financial year to which the financial statements relate and the date of this report.

During the financial year, no application has been made or no proceeding is pending under the Insolvency and Bankruptcy Code, 2016.

There are no instances of one-time settlement done with banks/ financial institutions during the financial year.

The details on the performance and financial position of Subsidiary, Associate and Joint Venture Companies are given in Management Discussion & Analysis Report. Further, pursuant to Section 129(3) of the Companies Act, 2013 read with Rule 5 of the Companies (Accounts) Rules, 2014, the salient features of Financial Statements of Subsidiary, Associate and Joint Venture Companies in Form No. AOC-1 form part of the Annual Report for FY 2022-23, separately.

There are no instances of companies which have become or ceased to be your Corporation's Subsidiaries, Joint Ventures or Associate companies during financial year 2022-23.

During financial year 2022-23, your Corporation has not received any Order or Direction of any Hon'ble Court or Tribunal or Regulator, which either affects your Corporation's status as a going concern or which substantially or significantly affects your Corporation's business operations.

Your Corporation has not been accepting any Deposits, as specified in Section 73 to Section 76 of the Companies Act, 2013 and therefore there do not call for any disclosure of Deposits as required under Rule 8(5)(v) of Companies (Accounts) Rules, 2014.

Pursuant to the requirement of Section 134(3)(c) of the Companies Act, 2013, it is hereby confirmed that:

i. In the preparation of the Annual Accounts, the applicable Accounting Standards have been followed along with proper explanation relating to material departures.

ii. The Directors have selected such Accounting Policies and applied them consistently and made judgments and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Company at the end of the financial year and the profit and loss of the Company for that period.

iii. The Directors have taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of the Companies Act, 2013 for safeguarding the assets of the Company and for preventing and detecting fraud and other irregularities.

iv. The Directors have prepared the Annual Accounts on a going concern basis.

v. The Directors, have laid down internal financial controls to be followed by the Company and that such Internal Financial Controls are adequate and are operating effectively.

vi. The Directors have devised proper systems to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively.

The Board of Directors gratefully acknowledge the valuable guidance and support extended by the Government of India, Ministry of Petroleum and Natural Gas, other Ministries, State Governments and various statutory and local authorities.

The Directors also wish to thank all dealers and distributors spread all over the Country and the HP- Pariwar for reposing their faith, trust and confidence in the Corporation towards improving the service to the valued Customers as well as for the overall performance of the Corporation.

The employees of the Corporation have continued to display their total commitment towards the pursuit of excellence. Your Directors take this opportunity to place on record their appreciation for the valuable contribution made by the employees and look forward to their services with zeal and dedication in the years ahead to enable the Corporation to scale even greater heights.

Your Directors are thankful to the Shareholders for their faith and continued support in the endeavors of the Corporation.