Wipro has been positioned as a leader in the IDC MarketScape: Worldwide Professional Services Firms for Utilities Customer Experience 2019 Vendor Assessment.
Wipro has been recognised for key strengths including provider of fast as-a-service
implementations of IT systems, for Utilities and cost-effective quality of service delivery models.
The study evaluated the Utilities Customer Experience (CX) transformation and digital capabilities
of 15 service providers and mapped the based on strategies, capability and market impact
related parameters.