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ignio™ doubles revenue and customer base in four years since launch
(20:03, 13 Aug 2019)
Digitate, a software venture of Tata Consultancy Services announced that ignio™, its award-winning AI/ machine learning-based cognitive automation software, hasdoubled its revenue as well as number of customers, year on year, as it completes four years since launch.

The last four years have seen ignio steadily expand into newer areas of enterprise operations. lts earlyadoption was by progressive CIOs looking to automate their IT operations. ignio made their IT infrastructurestacks self-healing by using its context-aware reasoning capability to pre-empt problems, andautonomously resolve a lot of the incidents that did occur. Since then, ignio has been used to automatebatch jobs management and ERP application support.

Now, largely driven by demand from business stakeholders, ignio's cognitive capabilities are beingleveraged to transform new business-centric use cases. lt is being used by retailers to find anomalies in drugprescriptions, and to reconcile vendor incentive payouts, freeing up working capital. Procurement officersare using ignio to uncover maverick spends by detecting and predicting anomalies, enabling quickerdecisions.

ln the last 12 months, ignio had 52 new wins, bringing the total number of customers to 105. These aremostly Global 2000 companies, distributed across the retail, manufacturing, telecom and banking andfinancial services sectors. With its speedy implementations and track record of delivering impactfuloutcomes within weeks, ignio is being viewed by forward thinking organizations as a strategic investmentto build an agile and resilient operating core that powers a great customer experience.

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