The Refund & Cancellation policy for all payments made towards account opening, for settlement obligation or any other services using any mode of payment shall stand as under:
The Payment made towards account opening charges, for settlement of equities and/or derivatives trades, or any other services is non-refundable.
You may place a refund request with the support team 07 days along with the payments details like the Card / Bank Account Number, Transaction Number, etc. Refund shall be provided only for any excess payment of account opening charges, transaction charges, margin and/or settlement obligations or any other services.
In case your account has not been opened by PRSSB, after the tenth day passing by from the day of collection of all necessary supporting documents and receipt of all due authorizations from you, you may request for a full refund of the charges (except statutory charges) as paid by you towards account opening.
Once your Trading and Demat account is opened any payments made thereafter will be credited towards your account and there shall be no refunds. To withdraw any amount from such account you may place withdrawal request to our customer relationship department.
In case you have payment related queries, please drop a mail at cr@prssb.com and we will initiate the necessary procedure to refund your money.
Note: The completion of the refund procedure is subject to agencies such as banks, payment gateways.